Thank you for shopping with ToolsWallah. We are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
- All orders are processed within 1 business day after order confirmation.
- Orders placed on Mondays or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email or message with shipping details.
Shipping Time
Estimated delivery times may vary depending on your location:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–6 business days
- Remote Areas: Delivery may take additional time
Please note that delivery delays may occur during festivals, sales, weather issues, or courier service disruptions.
Shipping Charges
We offer FREE shipping on orders above ₹999.
For orders below ₹999, shipping charges will be calculated and displayed during checkout based on the delivery location and order weight.
Order Tracking
Once your order is shipped, tracking details will be shared via email or WhatsApp so you can track your package easily.
Incorrect Address
Please ensure that your shipping address and contact information are correct while placing the order. ToolsWallah will not be responsible for delays or failed deliveries caused by incorrect details provided by the customer.
Damaged or Lost Packages
If you receive a damaged package or your order is lost during transit, please contact us as soon as possible. We will do our best to resolve the issue quickly. Please record a complete unboxing video while opening the package. In case of any damaged, missing, or incorrect product, an unboxing video is required for verification and claim support. Claims without a proper unboxing video may not be eligible for replacement or refund.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
📧 Email: info@toolswallah.in
🌐 Website: toolswallah.in